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F.A.Q’s

I don’t have roof racks on my car. Can you transport the kayaks for me?

Absolutely! Delivery within 5km of Berri is free – that gets you to several lovely spots including our most popular route with a lovely variety of scenery – river, winding creeks, wetlands and cliffs. Delivery further afield, including National Parks campsites, is available for moderate fee.

I want to transport the kayaks myself. Is that OK?

Yes. You can collect them from us and transport them yourself. We just need to check that craft are adequately secured.

I can’t find your address. Where are you?

We’re based in Berri, South Australia. We don’t have a shop-front, we meet you wherever is most convenient to you. We’re happy to answer you questions by phone or email.

We want to do a one-way trip. Are you able to collect us at the end and get us back to our cars?

Yes – we are happy to do that. Regular pick-up/delivery fees apply. We have a 12 seat van. If your group is larger than that, it is as simple as the drivers being transported back to the cars, and then them returning to collect the rest of the group.

I want to take my phone. How can I stop it from getting wet?

We supply zip-lock bags free with every hire, or can sell you a durable 10L dry-bag for $5. Dry-bags have a strap and clips to attach then to your kayak. Most of our kayaks have hatches (not waterproof) that your phone and bag can go into.

Can I do a one day hire that includes overnight?

While we ARE happy for you to hire the kayaks overnight, sorry – an overnight hire covers two days. Hires are arranged as 1 day  or multi-day. See the hire rates tab

I’ve never kayaked before. How hard is it?

This is a great place to get started as almost all our waters are rated as flatwater. We recommend creeks & backwaters with little or no current and protection from wind. Paddling and safety instructions are included with the hire.

I am larger than average.  Will I fit in a canoe and life jacket?

Our life jackets are sized up to XXXL with kayaks/canoes to match. If you have special needs, please let us know at the time of booking so that we can supply the kayak which will be most comfortable for you.

How fit do I need to be?

If you’re not planning to travel great distances – you don’t need to be very fit at all. If you are able to freely use your arms and your core torso muscles,  and are able to enter and exit a canoe, you should be fine. Average canoe-ing speed is 4km/hr. If you are less fit than average you might expect to only do 2 or 3km/hr. There are lovely spots where you can enjoy yourself exploring and watching birdlife, and only travel 1-2 km, yet fill in several hours.

What if I get lost

That’s very unlikely. We supply detailed maps with each hire – if you think you’re lost just backtrack to your last known location, or use the GPS function of your phone, along with a maps app.  You can even ring us from on the water for advice.

Are there any canoe trails we can follow?

The only sign-posted canoe trail in our area is at Loch Luna, however we don’t recommend trying to follow it – changes in water flow, after the last high water, and seasonal growth of some water plants at times clogging some of the channels have made the path impossible to follow. However – Loch Luna is a beautiful spot and we thoroughly recommend visiting it – we suggest doing it with one of our maps which show you which routes to take, or better still – book a guided tour and let Kym show you through it to all the best spots.

We have maps for all of the areas we deliver to.

 

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